Sharif Digital Repository

The communication between control centers, contact centers, field technicians and customers have been changed in previous decade and traditional analogue communication devices have been being replaced by integrated digital systems. Nowadays communication and computer network substructures are vital to distribution companies because communication system interruption can disrupt majority of services. Therefore, it is necessary to control any situation which can threat communication system. Alborz province power distribution company uses data mining methods like classification and clustering in addition to quantitative statistics for analyzing historical fault data. The result of this study is...