Sharif Digital Repository

The construction industry is faced with the problem of growing number of claims. If not settled, claims may lead to dispute among parties. Researchers have investigated claims from various perspectives. Nevertheless, more studies should be conducted in order to enhance the understanding about the root-causes of construction claims. The objective of this study is to utilize a systematic and well-structured methodology based on literature review, survey and interviews with experts in order to identify and classify the root-causes of claims of contractors as well as the situations that give rise to construction claims. Moreover, this study contributes to the claim terminology by distinguishing... 

In recent years, frequent involvements in claims have been inevitable due to unpredictable economic changes and increasing complexities in construction industry. Therefore, even appropriately made contracts are not exempted from claims. On the other hand, construction contract claims are time-consuming, expense-involving and most likely leading to unsatisfactory results. However, there may be some positive outcomes, such as time extension or compensation of damages. To launch investigationson claim management, a list of important and frequent claims in oil and gas industry projects of Iran was extracted after a succinct documents review. Further, the most important claim causes were...