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    Sales and Marketing Cooperation: Mechanisms and Consequences

    , Ph.D. Dissertation Sharif University of Technology Ghandi Arani, Mahdi (Author) ; Najmi, Manoochehr (Supervisor)
    Abstract
    Previous studies and field evidences show that creating appropriate interactions between sales and marketing departments is a challenge for many organizations. The main objective of this research is to develop and elaborate a conceptual framework in which "cooperation mechanisms" between sales and marketing and it’s "consequences" determined and provide an explanation that shows how configuration of sales and marketing relationship affects its consequences. The results show that "organizational ambidexterity" is the core consequence in proper architecture of the relationship between sales and marketing. In the strategy literature, combination of the dual capabilities of exploration and...