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Analyzing organizational capabilities as systems: A conceptual framework
, Article 18th International Dependency and Structure Modeling Conference: Sustainability in Modern Project Management, DSM 2016, 29 August 2016 through 30 August 2016 ; 2016 , Pages 67-76 ; Khaleghi, M ; Sharif University of Technology
International Dependency and Structure Modeling Conference
2016
Abstract
Operational capabilities are used in resource based view in strategic management literature to explain how the difference in performing similar activities results in heterogeneity between firms. In order to advance our understanding of this concept, using a system metaphor, we try to shape a framework for micro-level analysis of operational capabilities. Following two stages of holism and focus for identifying system boundaries through looking related literatures, we propose knowledge, skills and tools as general micro elements of operational capabilities in form domain. Using Dependency Structure Matrix (DSM), we finally synthesize our conceptual framework to capture interactions of...