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Towards a comprehensive IT management methodology
, Article IEEE Engineering Management Review ; 2021 ; 03608581 (ISSN) ; Habibi, J ; Sharif University of Technology
Institute of Electrical and Electronics Engineers Inc
2021
Abstract
As the role of IT becomes more eminent, IT management frameworks become more demanding. Although each of the IT management frameworks focuses on a particular part of this wide scope, implementing frameworks individually, wastes budget and time and results in incompatible or redundant artefacts. The question we want to answer in this research is if a comprehensive IT management methodology could be implemented to provide all the effective results of different IT management frameworks, yet to avoid redundancies and costs of implementing each framework separately. In this study, the integration of the ITIL framework as the most well-known IT service management framework, the COBIT framework as...
Toward a comprehensive IT management methodology
, Article IEEE Engineering Management Review ; Volume 50, Issue 1 , 2022 , Pages 168-185 ; 03608581 (ISSN) ; Habibi, J ; Sharif University of Technology
Institute of Electrical and Electronics Engineers Inc
2022
Abstract
Information technology (IT) is a vital part of every organization today. Not only the products and services are based on IT, but also IT is necessary for supporting the organization's processes. As the role of IT becomes more eminent, IT management frameworks become more demanding. IT management guarantees the optimal utilization of IT resources within an organization. Although each of the IT management frameworks focuses on a particular part of this wide scope, implementing frameworks individually, wastes budget, and time results in incompatible or redundant artifacts. The question we want to answer in this research is if a comprehensive IT management methodology could be implemented to...
Importance of KPI in BI system, case study: Iranian industries
, Article ITNG2010 - 7th International Conference on Information Technology: New Generations, 12 April 2010 through 14 April 2010 ; April , 2010 , Pages 1245-1246 ; 9780769539843 (ISBN) ; Premier Hall for Advancing Science and Engineering, Inc. (PHASE) ; Sharif University of Technology
2010
Abstract
In today's competitive world, having an effective business intelligent (BI) system for monitoring and evaluation of industrial and product oriented organizations is vital. A perfect BI must help managers not only to speed up his decision making process; but also to increase quality of their decision. But how? One of the main specifications of an effective BI system is providing managers by correct format of information and at the correct time. Critical Success Factors (CSFs) are a kind of significant factors that must be considered in attaining an organization's goal; and key performance indicators (KPIs) are a type of quantitative and measurable CSF; and one character of an effective BI is...
Proposing a Methodology for Integrating ITIL and COBIT within IT Enterprise Architecture
, M.Sc. Thesis Sharif University of Technology ; Habibi, Jafar (Supervisor)
Abstract
The purpose of IT management and governance is to empower the alignment between IT and business in organizations. IT management and governance focuses on the optimal utilization of IT resources in order to support business processes, address the organization’s needs and meet the organization’s goals. Even though every IT governance framework emphasizes on a particular dimension of this extensive domain, the common nature of all these frameworks, which is IT and business alignment, would make the efforts put into integrating them desirable and reasonable. Implementing different IT governance frameworks in separate projects, not only results in redundant or inconsistent outputs and artifacts,...
Integrating ITIL and COBIT Within the VeriSM Model
, M.Sc. Thesis Sharif University of Technology ; Habibi, Jafar (Supervisor)
Abstract
Nowadays, separate use of traditional service management frameworks and approaches will not meet the needs of businesses and customers. This is because of the very fast change in the environment and the move to the digital age. The integration of traditional approaches into modern ones significantly helps organizations adapt to new needs and changes in the environment. In this research, first, the basic concepts of the ITIL framework as the most widely used IT services management framework have been studied. Then, the COBIT framework as the most accepted IT governance framework has been investigated. The VeriSM approach also has been used as a solution for service management in the digital...