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Strategic alignment: ITIL perspective
, Article ICCTD 2010 - 2010 2nd International Conference on Computer Technology and Development, Proceedings, 2 November 2010 through 4 November 2010 ; November , 2010 , Pages 550-555 ; 9781424488438 (ISBN) ; Gardesh, H ; Shadrokh Sikari, S ; Sharif University of Technology
2010
Abstract
The literature suggests that organizations cannot be competitive if their business and information technology strategies are not aligned. Yet achieving strategic alignment continues to be a major concern for business executives. A number of alignment models have been offered in the literature, primary among them the Strategic Alignment model (SAM) and IT Governance (via ITIL). As there is no published research that attempts to present how effective ITIL V3 is to align business and IT in strategic level, this paper reports on determining aligning roles of ITIL by applying it to the SAM framework. In this regard, the (TIL Strategic Alignment model is proposed to describe ITIL V3 approach of...
Strategic alignment: ITIL perspective
, Article Proceedings of the International Conference on Electronic Business (ICEB), 1 December 2010 through 4 December 2010, Shanghai ; 2010 , Pages 457-462 ; 16830040 (ISSN) ; Gardesh, H ; Shadrokh Sikari, S ; Sharif University of Technology
2010
Abstract
The literature suggests that organizations cannot be competitive if their business and information technology strategies are not aligned. Yet achieving strategic alignment continues to be a major concern for business executives. A number of alignment models have been offered in the literature, primary among them the Strategic Alignment model (SAM) and IT Governance (via ITIL). As there is no published research that attempts to present how effective ITIL V3 is to align business and IT in strategic level, this paper reports on determining aligning roles of ITIL by applying it to the SAM framework. In this regard, the ITIL Strategic Alignment model is proposed to describe ITIL V3 approach of...
Challenging the effectiveness of information technology strategies in Iran's public sector: A case study
, Article 6th European Conference on e-Government, ECEG 2006, Marburg, 27 April 2006 through 28 April 2006 ; 2006 , Pages 243-252 ; 20491034 (ISSN); 1905305184 (ISBN); 9781905305186 (ISBN) ; Feyzi, A ; Feiz, A ; Sharif University of Technology
2006
Abstract
The Iranian government has started and performed several Information Technology (IT) development plans and projects during recent years with the aim of taking advantage of IT in developing governmental services and increasing their efficiency. This case study intends to investigate the overall effectiveness of the implemented plans according to viewpoints of experts. A survey was conducted in The 1st International Conference on Information and Communication Technology Management in which the attendants were experts from academia and public sector. The questions were designed to obtain their views and standpoints about various issues concerning the success of IT plans in different segments...