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Successful design and implementation of knowledge management systems have been the main concern of many researchers. It has been reported that more than 50% of knowledge management systems have failed, therefore, it is required to seek for a new and comprehensive scientific approach to design and implement it. In the design and implementation of a knowledge management system, it is required to know 'what we want to achieve' and 'how and by what processes we will achieve it'. A literature review conducted and axiomatic design theory selected for this purpose. For the first time, this paper develops a conceptual design of knowledge management systems by means of a hierarchical structure,... 

In project-based organizations, many practical cases show there is a considerable knowledge gap between project-level and organization level. To bridge such gap, organizations can exploit knowledge intensive human resources, new organizational structures and new information and communication technologies. But all these three dimensions could have trivial effect when there is no central attention toward the content of knowledge that is to be managed. In this paper, we postulated a three layer framework for this problem that its main contribution is that the content of knowledge is at the center of attention, while all other three dimensions of any knowledge management system (HR, Organization...