Determining Strategic Direction of IT Process Outsourcing in Banking Industry Using Analytical Hierarchy Process (AHP) Technique Case Study: Karafarin Bank<br/>

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Determining Strategic Direction of IT Process Outsourcing in Banking Industry Using Analytical Hierarchy Process (AHP) Technique Case Study: Karafarin Bank

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Type of Document: M.Sc. Thesis
Language: Farsi
Document No: 39567 (44)
University: Sharif University of Technology
Department: Management and Economics
Advisor(s): Isaai, Mohammad Taghi
Abstract:
Due to the strategic importance of IT, there exists an undeniable need for a systematic analysis before deciding whether or not a particular IT process should be outsourced. A study that provides a systematic analysis for evaluating components of the company's IT for outsourcing may be useful to practitioners. In this research, analytic hierarchy process (AHP) is proposed as a suitable technique for analyzing information systems outsourcing decision. An IT outsourcing case is used to demonstrate the usefulness of the proposed approach. "Super Decisions" is used to implement the AHP
Keywords:
Outsourcing ; Information Technology ; Business Process ; Banking ; Analytical Hierarchy Process (AHP)

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