Implementation of Lean Manufacturing Concept in Service Firms: An Analysis Using Computer Simulation, M.Sc. Thesis Sharif University of Technology ; Houshmand, Mahmoud (Supervisor)
Abstract
Lean manufacturing, was published as a research work named “the machine that changed the world” by James Womack and his assistants in MIT in 1990. Lean thinking can be presented in five principles: specifying what creates value, identifying value stream, creating value flow, make only what is pulled by the customer, and strive for perfection. In contrast with what is generally believed that lean manufacturing can only be used in production systems, lean tools and methods can be used in administrative departments of a factory or in a service firm. In such processes, not only hardware, but also service added values should be considered using information and the software service tools. In this...
Cataloging briefImplementation of Lean Manufacturing Concept in Service Firms: An Analysis Using Computer Simulation, M.Sc. Thesis Sharif University of Technology ; Houshmand, Mahmoud (Supervisor)
Abstract
Lean manufacturing, was published as a research work named “the machine that changed the world” by James Womack and his assistants in MIT in 1990. Lean thinking can be presented in five principles: specifying what creates value, identifying value stream, creating value flow, make only what is pulled by the customer, and strive for perfection. In contrast with what is generally believed that lean manufacturing can only be used in production systems, lean tools and methods can be used in administrative departments of a factory or in a service firm. In such processes, not only hardware, but also service added values should be considered using information and the software service tools. In this...
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