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An Approach to Align Business Process with Business Strategies

Shumaly, Sajad | 2018

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  1. Type of Document: M.Sc. Thesis
  2. Language: Farsi
  3. Document No: 50948 (01)
  4. University: Sharif University of Technology
  5. Department: Industrial Engineering
  6. Advisor(s): Najafi, Mehdi
  7. Abstract:
  8. Todays, organizations are in a competitive global environment. Therefore, strategic planning followed by strategy implementation is critical for business success more than ever. The ability of organizations to implement strategies is important and useful for the organization’s success in the market and gives them a competitive advantage. Implementation is the process of turning strategies and plans into action in order to accomplish strategic objectives and goals. This research suggests an approach to align business processes with organizational strategies. This approach intends on managing processes based on using resources to achieve goals. The proposed model consists of three cycles which respectively are defining and improving strategic objectives, defining and improving business processes, and monitoring the objectives and processes. The first cycle defines and improves strategies and strategic objectives. In the second cycle, the processes of the organization are studied, modeled, analyzed and redesigned. The third cycle that is the most important one, is responsible for monitoring the alignment of processes and strategic objectives, and also improving the relation of processes and goals in recursive cycles. This cycle defines the process and objective indicators and monitors them to communicate with the first and second cycles in order to improve strategic objective or processes.
    The research also provides practical guidance for strategic planning, definition and management of business processes and alignment of business processes with organizational strategies
  9. Keywords:
  10. Business Process Management System ; Strategic Planning ; Axiomatic Design ; Balanced Scorecard ; Alignment ; Business Process Performance Measurment

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