Sharif Digital Repository

Lean Management is a set of procedures and processes that ensures firms’ survival in today’s world. Due to the global spread of lean management principles and rapid change of customer requirement in today’s markets, familiarity with these principles and deploying them seems crucial for firms that want to survive. In this research, Lean Management is implemented in a manufacturing company of heating and cooling devices. This process consists of two main processes. In the Business Renewal Process, the firm envisions its future and evaluates itself in nine keys of development based on lean principles. Diagnosis results indicates firm’s relative superiority in Customer Focus and Lean...