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Temporal Analysis of Customer Satisfaction based on Steam Game Review Metadata
, M.Sc. Thesis Sharif University of Technology ; Heydarnoori, Abbas (Supervisor)
Abstract
The length of time a user plays a computer game is one of the most important metrics for a game’s success in the gaming industry. The importance of this metric can be explained from the viewpoint of different actors present in this industry, for example, from the point of view of the game Developer, increasing the duration of the playtime leads to an increase in opportunity for further in-game marketing, gamers value this metric since it entails how long can a game can entertain them. Making sure that a game can be entertaining for a long period of time is one of the most important factors in choosing to buy a game. Also, it’s in every online store’s best interest to always offer games to...