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    Identification & Measurement of the Career Orientations of Sharif University MBA Students with Work Experiences and Antecedents of the Orientations

    , M.Sc. Thesis Sharif University of Technology Sharifi, Iman (Author) ; Alavi, Babak (Supervisor)
    Abstract
    Career orientation has been defined as one’s career aspirations and preferences regarding to the self realization of his/her needs, values and competencies with attention to environmental factors such as opportunities and threats, For example one who wants to establish his/her own business has entrepreneurial career orientation. In spite of the importance of identifying MBA students’ career orientations, it seems that past studies have paid little attention to this topic in Iran. The results of this study can be a helpful guide in educational planning of management faculties regarding to students’ career orientations and for organizations in human resource management regarding to required... 

    , M.Sc. Thesis Sharif University of Technology Bagheri, Nasrin (Author) ; Alavi, Babak (Supervisor)
    Abstract
    The measure of success in a company is determined by a high performing workforce that demonstrates the competencies necessary to drive the business success, while meeting the organization's strategic goals. This is where competency-based human resource management becomes important. The main factor contributing to the above noted area is the identification of core competencies. There has been a lot of research in this area during the past few years. Each research demonstrates an approach for the development of critical human resource competency models in an organization. In order to determine the foregoing competency model, the early studies in this area have been focused on the distinction... 

    Promoting Corporate Entrepreneurship in Successive Generations of Family Firms: Identifying the Competencies of Predecessors and Successors

    , Ph.D. Dissertation Sharif University of Technology Samei, Hossein (Author) ; Feyzbakhsh, Alireza (Supervisor)
    Abstract
    Corporate entrepreneurship has been shown to have a positive effect on the long-term growth of family firms. Therefore, identifying the factors affecting the promotion of corporate entrepreneurship in successive generations of a family firm could be critical. Out of a variety of factors the focus of this research is on indenfying the successor's competencies, the methods of developing the competencies in the successor, and the predecessor's competencies for developing the successor. In this regard, five Iranian family firm which have been entrepreneurial in different generations have been studied. The results show 17 competencies are needed for the successor to develop corporate... 

    A Competency Model for Call Center Support

    , M.Sc. Thesis Sharif University of Technology Rasouli, Ali (Author) ; Eissaei, Mohammad Taghi (Supervisor)
    Abstract
    Today, many organizations are active in service industry, and many others are planning to take part in. Phone call is the simplest channel between an organization and the customers, and these organizations devise call centers to acquire, retain and create value for customers. On the other hand, human resource in call center is the key element to identify problems, and improve performance. This research aims to provide a competency model for a firm which provides access to internet and has a call center for after-sales support. BEI method with a process-driven approach was used to gather information from call center employees, and related themes were extracted from the information with theme... 

    , M.Sc. Thesis Sharif University of Technology (Author) ; Khoei, Amir Reza (Supervisor) ; Mortaheb, Mohammad Mehdi (Co-Advisor)
    Abstract
    Construction is considered as a major industry with an important economic impact in every country because of its extensiveness, high working capital ratio, and rate of employment. The construction industry needs to incur expenses and take high risks. It's soundness is influenced by many factors, some of that are controllable, and some others are not. The stakeholders of construction projects try to maximize interests and reduce the cost and time of projects in every phase. Every year, a significant part of Iran’s national revenue is invested in construction projects and infrastructures. When construction projects become more extensive and complex, stakeholders are always looking for... 

    Are the Components of the Assessment Center of the Relevant Company Sufficiently Valid? The Case Study of a Public Company

    , M.Sc. Thesis Sharif University of Technology Rezvani Totkani, Zahra (Author) ; Tasavori, Misagh (Supervisor)
    Abstract
    The evaluation and selection of human resources is one of the most important management issues in organizations, and the importance of this issue increases when the evaluation and selection is related to managerial positions. Among the many methods that exist for evaluating and selecting human resources; The assessment center method is more useful for selecting candidates for management positions. The assessment center includes behavioral simulation exercises and competency where trained assessors observe and record behaviors and score competencies. The purpose of this research is to analyze and examine the fit of the model and the internal structure of the evaluation center in a government...