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Development of a Pattern-Based Methodology Engineering Framework for Business Process Reengineering (BPR)

Ghanadbashi, Saeedeh | 2011

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  1. Type of Document: M.Sc. Thesis
  2. Language: Farsi
  3. Document No: 42698 (19)
  4. University: Sharif University of Technology
  5. Department: Computer Engineering
  6. Advisor(s): Ramsin, Raman
  7. Abstract:
  8. The basic goal of reengineering is to reduce the complexity of a legacy system in order to keep its maintenance costs at an acceptable level. Business Process Reengineering (BPR) mainly focuses on the redesign of business processes in an organization in order to improve the relevant performance and efficiency factors influencing the processes, such as cost and speed, and also to promote the quality of the products produced. Among the different methods and techniques proposed for BPR, the pattern-oriented approach has received considerable attention by researchers. In this approach, the concept of patterns -successful solutions to recurring problems - is applied in the context of BPR in order to extract and integrate the successful methods used in the reengineering of business processes. On the other hand, due to the ever-changing nature of organizational environments and the volatility of market conditions, there exists no all-encompassing BPR method which could be used in a broad range of organizations. This is where the application of Situational Method Engineering (SME) becomes essential for the construction and customization of existing BPR methodologies. The main goal of this research is to develop a methodology engineering framework for BPR and to propose an approach for the situational method engineering of BPR processes based on EPFC - a commonly-used SME tool. The resulting product can be used by method engineers to construct custom BPR methodologies in EPFC. To this aim, as the first step, an analytical survey has been conducted on BPR processes, patterns and methodologies. This has resulted in the extraction and introduction of a set of BPR process patterns, based on which a BPR pattern-oriented process metamodel has been proposed. As the next step, An approach for using the framework has been presented which prescribes a process for selecting suitable process patterns and adding them to a core process to yield a bespoke BPR methodology; The outcome of this phase is a paradigm-based method engineering framework for BPR, which has been evaluated and validated through application in a small-scale SME project. In the final step the proposed metamodel and its relevant process patterns have been implemented as a plug-in for EPFC. EPFC has thus been augmented with a suitable environment and guidelines for developing BPR methodologies
  9. Keywords:
  10. Business Process Reengineering (BPR) ; Situational Method Engineering ; Assembly-based Approach ; Methodology Engineering ; Methodology Creation Framework

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