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Esnaashari, Zoha | 2012

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Type of Document: M.Sc. Thesis
Language: Farsi
Document No: 43160 (01)
University: Sharif University of Technology
Department: Industrial Engineering
Advisor(s): Kianfar, Fereydoon
Abstract:
Nowadays, NGOs have a special roll in solving social problems in the world. In regards to the developing state of these organizations in Iran, the need of adopting a systematic approach in managing these organizations, is bold. Renewing of the old methods of work in these organizations, is an aid to removing the barriers of development faced by these organizations.
In this regard, this thesis subjects the reengineering of business processes of Rayehe Charity Foundation which is an NGO dealing with empowerment of households women.
After studding the literature of reengineering, the thesis continues on introducing the organization and its activities in more detail. It categorizes theses activities with a process approach. Then it goes on the identification of the different stakeholders of the organization and their requirements and finds technical specifications for the organization to answer these requirements. In regards to the implementation of these requirements, designs the data model of the organization. The thesis ends with the redesigning basic process models of the organization
Keywords:
Reengineering ; Database Designing ; Quality Management ; Process Re-Design ; Non-Governmental Organization (NGO)

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