Pricing, Scheduling and Admission Control in Priority Queuing Systems

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Dahmardeh, Mojtaba | 2015

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Type of Document: M.Sc. Thesis
Language: Farsi
Document No: 47946 (01)
University: Sharif University of Technology
Department: Industrial Engineering
Advisor(s): Hajji, Rasool
Abstract:
In this thesis, we study a queuing system with one server in which customers differ in both sensitivity to delay and willingness to pay. In this system, the server’s goal is to design a mechanism in order to maximize her revenue. It is worth to mention that nonlinear delay cost is implemented.Making use of the achievable region approach, we show that a well-designed menu of probabilistic admission control along with priority pricing contracts, may force customers to reveal their true valuations and at the same time induce customers that are more sensitive to delay to opt for higher priorities. Thus, the probabilistic admission control allows the server to identify the customers that are willing to pay more for the service(thereby reducing the undesirable congestion)
Keywords:
Revenue Management ; Scheduling ; Capacity Allocation ; Mechanism Design ; Queueing System ; Achievable Performance Region

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