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- Type of Document: M.Sc. Thesis
- Language: Farsi
- Document No: 47958 (01)
- University: Sharif University of Technology
- Department: Industrial Engineering
- Advisor(s): Akbari Jokar, Mohammad Reza
- Abstract:
- Sensitivity and importance of exports of goods and services has led countriesto identify its tools and factors in order todeveloptheirexports. One of the mostimportant factorsin the development ofexports of goodsandservices, is the customsformalities.Dueto the high volumeof trade and the increasingspeed ofbusiness,Customsisalsoinevitablybe transformed, Because the Customsclients, expect as fast as they trade their goods, the Customs formalities done.In this research , we have tried to improve the customs export procedures, in accordance with the objectives and outlined prospects for foreign trade space provided. Thus, while recognizing the duties and customs policies and the study of the current status of this organization in the world, a methodology for process reengineering of government agencies is provided. Based methodology, one of the customs administration was evaluated and reengineering of customs processes led to 16 proposed solutions in the its equipment, systems and processes. Also, the impact of these solutions on the performance of Customs, with the use of experts examined and It was found, implementation of these solutions have a positive effect on the performance of the Iranian Customs
- Keywords:
- Business Process Reengineering (BPR) ; Export ; Process ; Reengineering ; Iranian Customs
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