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Study Ride Sourcing Driver’s Behavior in Rejecting or Accepting Ride Requests

Khalaveh, Amir Masoud | 2020

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  1. Type of Document: M.Sc. Thesis
  2. Language: Farsi
  3. Document No: 53384 (44)
  4. University: Sharif University of Technology
  5. Department: Energy Engineering
  6. Advisor(s): Aslani, Shirin
  7. Abstract:
  8. From the beginning of current decade, ride souring in two sided platforms started its activities in Iran and after few years could reach to 10 billion Tomans turnover per year. Now a day Ride sourcing has more than 30 million users in Iran. These days there are more than 5 million price checks in ride sourcing mobile applications from passenger side but, only in half of them passengers and drivers get match. In this situation, one of the biggest challenges of ride sourcing companies is driver’s acceptance rate. Improving acceptance rate could make market bigger, increase utilization and driver satisfaction rate. According to explained need, this study with cooperating of the ride sourcing company in the country tries to find the probability of driver request acceptance. This study was done on drivers of a city that company has more than 95% market share in it so, results could be generalized to drivers’ side. By the way after having many interviews with company’s managers, some extra effective variables on driver acceptance were added to literature variables. In the next perception of more than 30K drivers were measured and after that their behavior was analyzed with real data of 6 months (include more than 35 million requests) and finally function of acceptance and rejection probability was calculated with more than 84% accuracy.
  9. Keywords:
  10. Two-sided Market ; Ride-Sharing Market ; Drivers Behavior ; Ride Sharing Platforms ; Driver Acceptance Rate ; Driver and Passenger Matching ; Request Dispatching

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