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Investigating the Role of Knowledge Management Processes in Reducing Waste

Maleki, Hoomaan | 2021

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  1. Type of Document: M.Sc. Thesis
  2. Language: Farsi
  3. Document No: 55309 (01)
  4. University: Sharif University of Technology
  5. Department: Industrial Engineering
  6. Advisor(s): Houshmand, Mahmoud
  7. Abstract:
  8. This research investigates the role and effects of knowledge management processes in reducing both cost and waste at the Dorsa Leather Goods Company. This methodology is based on both qualitative and quantitative research methods. The qualitative stage consists of analysis of past research and interviews with all levels of management. This stage leads to identifying knowledge management factors, effective in reducing cost and waste. Subsequently, we identified five main aspects encompassing all the effective aforementioned factors. These aspects are strategic, organizational structure, human resource, organizational culture, and technological infrastructure.The quantitative stage is primarily devoted to measuring Dorsa’s potential to implement knowledge management processes. Accordingly, we carried out a Likert based survey with a sample size of 50, consisting of managers and employees of Dorsa company. To analyze the data, we used student’s t-test.We conclude, from the strategic aspect, a convergence of strategic objectives with knowledge management goals, has the most noteworthy impact on reducing cost and waste. From the structural aspect, development of a knowledge management department has the most impact on reducing cost and waste. However, from the human resource aspect, efficiently assigning roles and responsibilities, in order to create, store, organize, distribute, and deploy knowledge has the most impact Creating and encouraging knowledge sharing, from the perspective of organizational culture, was most significant. Finally, from the aspect of technological infrastructure, developing platforms for storing and sharing knowledge has the most impact on reducing cost and waste.In the last section, we provide viable solutions and guidance to implement an efficient knowledge management system
  9. Keywords:
  10. Knowledge Management ; Waste ; Evaluation ; Cost ; Manufacturing ; Energy Loss Reduction

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